News Magazine

Fan Health and Safety Guidelines

Reduced Ballpark Capacity

Ballpark capacity will be reduced to meet state, local, MLB and CDC guidelines to help limit the spread of COVID-19.

Not Feeling Well? Please Do Not Attend the Game

Guests SHOULD NOT come to the ballpark if they have COVID-19, COVID-19 symptoms, or know they have been exposed to COVID-19. If you are feeling sick, please stay home. Each ticket holder has agreed to the COVID-19 terms and conditions.

Social Distancing

Fans are required to practice social distancing of at least six feet inside and outside of Citizens Bank Park.

Face Coverings

Face coverings are required at all times, including in parking lots, while moving towards the ballpark, and inside the ballpark other than while actively eating or drinking (which should only occur when seated in your ticketed sections). Face coverings must cover nose and mouth.

Bag Policy

Only single compartment purses, medical bags and diaper bags will be permitted into Citizens Bank Park. Backpacks are no longer permitted.

No Smoking

Smoking is prohibited within Citizens Bank Park.

Safety Training and Protocol

Ballpark staff working gamedays have completed training on CDC guidelines, PPE, and other COVID-19 practices and protocols. Ballpark staff complete a temperature check prior to entering the ballpark.


To help with COVID-19 contract tracing efforts, please download the free COVID Alert PA app, the official mobile app of the PA Department of Health and opt-in to receive alerts if you have had a potential exposure to someone who tested positive for COVID-19.

COVID-19 Warning

You must follow all ballpark polices, including health and safety policies, and posted instructions while in the ballpark and on ballpark grounds.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the centers for disease control and prevention, senior citizens and those with underlying medical conditions are especially vulnerable.

By entering the ballpark and ballpark grounds, you voluntarily assume all risks related to exposure to COVID-19.